What people will actually let an AI phone do
- Research
- Product Management
- AI
Portfolio An AI-powered SEO platform
When the model is good and the experience isn't
AI product evaluation lead
An expert UX review and QA walkthrough of an agentic SEO product, where the underlying model was genuinely strong and everything wrapped around it eroded trust.
- Research
- Product Management
- AI
Private
The full case study is password protected
This write-up covers the context, the research approach, the deliverables, the measured impact, and what I'd do differently — the detail a hiring manager or prospective partner would want. Because it includes client strategy shared under NDA, it's behind a password.